The Reman program is a cost-effective alternative to purchasing a new grinding, shaping or hobbing machine. Depending on technology, age or residual value, customers can choose between a reconditioned used machine, a general overhaul, or repair of their own machine to original manufacturer quality at attractive conditions. After the general overhaul, a used machine from the Reman program looks like new, is up to date with the latest technology, and comes with a new warranty.
Reman: Used machine, overhaul or repair
If the customer orders a new or a reconditioned used machine, Liebherr offers to buy back the customer’s used machine, provided it is suitable for this. If the customer has their machine overhauled, Liebherr provides a rental machine to minimize downtime.
The scope of a machine overhaul depends on the customer’s requirements or wishes regarding the machine and workpiece qualities. Liebherr replaces the respective components in several steps:
- Step I ensures that the existing machine quality is maintained.
- Step II restores the machine to the quality on delivery.
- Step III contains additional upgrades for the controls to latest version.
Individual assemblies can also be overhauled and come with a warranty. Maintenance and service, as well as repair and spare parts services, are also part of the program. Ralf Glatzeder, head of the Reman program at Liebherr, is well aware that experience counts. “In Brazil, just as in Kempten, we have experienced and qualified employees who have worked for many years in the assembly and servicing of machines, and are also very familiar with older models.”
Market entry strategy for smaller companies
So far, the Reman program has been offered at the Kempten (Germany) and Saline (USA) sites. By offering the service at the Guaratinguetá site in Brazil, Liebherr is a pioneer in the South American market. “We are expanding the program worldwide in order to reduce the transport and handling expenditure of the machines for our customers,” explains Glatzeder.
Small and medium-sized companies in South America are the main beneficiaries of the program. In the local industry, the production facilities are often not fully utilized in three-shift operation, so that the acquisition of a new machine would often not be profitable for a company. The comparatively inexpensive Reman machines are also affordable for small and medium-sized companies. “With our low-cost solution, we are making it easier for smaller suppliers and job shops in particular to enter the market. None of our competitors offer this,” says Claudio Mota, After Sales Manager at Liebherr, Brazil.
Economical and sustainable
Liebherr's used equipment program is not only efficient in terms of economics but it also contributes to sustainability and the conservation of resources. The refurbishment of an existing machine requires significantly fewer raw materials than the production of a new machine, reduces material and energy consumption, and cuts greenhouse gas emissions. Liebherr is committed to this goal as a partner in the VDMA's Blue Competence initiative, which promotes sustainability in the machine tool industry.
About the Liebherr Group
The Liebherr Group is a family-run technology company with a highly diversified product portfolio. The company is one of the largest construction equipment manufacturers in the world. It also provides high-quality and user-oriented products and services in a wide range of other areas. The Liebherr Group includes over 140 companies across all continents. In 2020, it employed around 48,000 staff and achieved combined revenues of over 10.3 billion euros. Liebherr was founded in Kirchdorf an der Iller in Southern Germany in 1949. Since then, the employees have been pursuing the goal of achieving continuous technological innovation, and bringing industry-leading solutions to its customers.
Alemania 
